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False Alarm Reduction

Businesses

False alarm reduction tips for your business:

  • Be sure all employees are thoroughly trained before attempting to use the alarm system. Hold monthly training sessions to ensure alarm users are aware of any changes to the system.
  • Watch out for holiday-related false alarms. Make sure temporary holiday help is trained if they are going to have access to the alarm system.
  • Look for items that can move into "view" of a motion detector causing false alarms.
  • Ensure all doors and windows are closed and locked before leaving for the night.
  • Don't change codes without letting all personnel know before and after the change.
  • If you believe your alarm system is not working properly, immediately contact our service department for repair.
  • Service and maintain your system (including batteries) regularly before false alarms start.
  • Notify monitoring center anytime emergency contact numbers or names change.

 

Residential

 

False alarm reduction tips for your home:

  • Ensure all doors and windows are down and locked before leaving home.
  • Ensure everyone in your home knows about the alarm system and how to use it.
  • Have your service company check your system regularly.
  • Ensure anyone that has access to your home (i.e. family, housekeeper, babysitter) is trained on your system and knows how to use it.
  • Notify your alarm company if you plan any kind of remodeling.
  • Upgrade old systems to current equipment.
  • Notify monitoring center anytime emergency contact numbers or names change.